After 27 years as iCare’s founder, President and CEO, Tom Lutzow has decided to retire from the organization.
Tom founded iCare in 1994 as an SSI managed care R&D program, eventually growing it into an organization with $350 million in revenues that serves members in four lines of business:
In 1994, Tom was the driving force behind a grant that became iCare: a joint venture between Wisconsin Health Organization (acquired soon after by Humana), and the non-profit Milwaukee Center for Independence. The result was an organization that integrated managed care of both health care and social service needs in a way never previously available in Wisconsin. Tom served on iCare’s Board of Directors since its inception until becoming CEO in 2008.
Under Tom’s leadership, iCare achieved 4-star plan ratings from the Centers for Medicare and Medicaid Services (CMS), developed a work culture recognized as a Top Workplace in Wisconsin many times over, and secured national recognition of iCare as an advanced managed care program. He has been a great sounding board for me since Humana purchased the remaining 50% stake in iCare in January. Tom shared with me that he is transitioning to healthcare/management consulting work. His rock-solid guidance, steady hand and deep healthcare expertise will be missed greatly.
Tom’s influence is evidenced in countless aspects of what makes iCare special. From the focus placed on securing the wellness of those with low incomes and special needs, to the talented team of senior leaders he assembled, to iCare’s history of continued growth, Tom’s legacy is unquestioned.
For those he worked with, he brought boundless energy to being a leader, a mentor, an enthusiast, a visionary. There is one thing, however, that Tom will never be: forgotten.
Please join me in thanking Tom and congratulating him on his many accomplishments.