COVID-19 is a developing situation and iCare continues to monitor it. This page will be a central location for providers to view updated information and announcements from iCare related to COVID-19.
HHS Extends Application Deadline for Medicaid Providers - August 4, 2020
According to Betsy Genz, Director of Bureau of Adult Programs and Policy for the Wisconsin Division of Medicaid Services, the federal Health and Human Services (HHS) has extended the deadline for Medicaid providers to submit applications to obtain COVID related funding to Friday, August 28, 2020. This is not the same as Wisconsin’s COVID funding. Medicaid and Medicaid waiver providers are encouraged to submit applications. There is funding available!
Here is the press release with more information:
Electronic Visit Verification Launch Date - June 29, 2020
The Wisconsin Department of Health Services has set a new launch date for Electronic Visit Verification (EVV). The soft launch date will be November 2, 2020. EVV will be required for all personal care and applicable supportive home care services paid for by Medicaid from this date. DHS has also modified plans for EVV training. DHS will initially be conducting training through live webinars and on-demand recording only. In-person trainings may be added at a later date, if appropriate. Information on signing up for the trainings will be provided in late July. Trainings will start in mid-August.
Interim Guidance for Immunization Delivery & Vaccinating during COVID-19 - June 24, 2020
Please see the bulletin posted by the Wisconsin Department of Health Services on safe immunization delivery during the COVID-19 pandemic. Please share this information widely.
- Considerations for routine administration of all recommended vaccinations for children, adolescents, and adults, including pregnant women.
- General practices for the safe delivery of vaccination services, including considerations for alternative vaccination sites.
- Strategies for catch-up vaccinations.
COVID-19 Activity Level Data Dashboard - June 23, 2020
The Wisconsin Department of Health Services has launched a new data dashboard providing information on COVID-19 activity level by county and region in Wisconsin. Our blog has more information about this helpful new dashboard tool.
Return to Work Guidance for Health Care Workers - June 15, 2020
The Wisconsin Department of Health Services has released guidance for those health care workers who tested positive for COVID-19 that are now asymptomatic. Read about it in our blog article.
CARES Act Payments for Long-Term Care Providers - June 3, 2020
Starting June 5, the Wisconsin Department of Health Services (DHS) will begin accepting applications from long-term care service providers and facilities and emergency medical services to receive pandemic relief funds. These funds are meant to offset losses and expenses incurred during March, April, and May 2020 because of the COVID-19 pandemic.
For more information, view the announcement from DHS titled COVID-19: CARES Act Provider Payments.
If you have technical issues or other questions not answered in the FAQs, you may email: DHSDMSDCPP@dhs.wisconsin.gov
COVID-19 Emergency Preparedness Info for LTC Facilities and Service Providers - May 28, 2020
Please see the updated guidance from the Wisconsin Department of Health Services for 1-2 bed Adult Family Homes and Supported Living Apartments by clicking here.
Coronavirus Relief Assistance - April 23, 2020
The US Small Business Administration is offering funding programs like the Payroll Protection Program, which can assist providers like you and your small business during the coronavirus pandemic. Read our blog article for more information about how your small business may qualify.
Long Term Care Pandemic Plan Checklist - April 22, 2020
Planning for pandemic influenza is critical for ensuring a sustainable healthcare response. The Department of Health and Human Services (HHS) and the Centers for Disease Control and Prevention (CDC) have developed a Pandemic Plan Checklist to help long-term care and other residential facilities assess and improve their preparedness.
New COVID-19 Guidance for Home Care Providers - April 21, 2020
This quick iCare blog article describes new COVID-19 guidance from the Wisconsin Department of Health Services which has been developed for home care providers. Read the Blog Article
iCare's Operations team has added a COVID-19 Claims and Coverage Webinar - April 20, 2020
The Webinar and other resources can also be found on our Prior Authorization Education page: https://www.icarehealthplan.org/Education/Resources.htm
DHS Now Recommends Health Care Providers Test All Patients with Acute Respiratory Illness for COVID-19 - April 17, 2020
The DHS Health Alert Network advises testing those with acute respiratory illness for COVID-19. At this time, overall laboratory capacity can support testing for many patients in outpatient settings who have symptoms suggestive of COVID-19, and there are important public health reasons for doing so. Read the full article from DHS.
Watching Out for Wisconsin's Children and Families - April 17, 2020
As Wisconsin keeps physically healthy by staying Safer at Home, children have fewer interactions with many of the professionals trained to observe and mandated to report suspected child abuse. It is critical now, more than ever, for all of us to know the signs of child abuse and know how to report them. Read the full article from DHS.
Volunteer to support Wisconsin's COVID-19 response - April 13, 2020
Are you interested in playing a critical role in helping Wisconsin’s health care system respond to the COVID-19 pandemic? Volunteer now!
PPE Request Process for LTC Providers - April 9, 2020
Wisconsin DHS describes the process to request Personal Protective Equipment (PPE) for Long-Term Care Providers caring for individuals who have tested positive for COVID-19.
Childcare for Essential Workforce update for Providers - April 7, 2020
The Department of Children and Families is connecting Essential Workforce to Childcare. For more information, read the full blog article.
Prior Authorization update for Providers - March 31, 2020
The iCare Prior Authorization team wants providers to know that our PA team is fully operational despite COVID-19. Some of our PA policies have been revised in response to the crisis. For full information, read the full blog article.
General Telehealth Overview for Providers - March 25, 2020
Blog article offers providers the latest information about telehealth services from CMS (Medicare) and DHS (Medicaid).
Update: Strategic National Stockpile Order Process - March 25, 2020
A limited supply of personal protective equipment (PPE) from the Strategic National Stockpile (SNS) is available for distribution. This update supercedes a previous announcement from 3/24/20. Learn more
General Provider Telehealth and Telemedicine Tool Kit - March 23, 2020
With the emergence of the virus causing the disease COVID-19, there is an urgency to expand the use of technology to help people who need care, and keep vulnerable beneficiaries in their homes while maintaining access to the care they need. View the Telehealth Tool Kit to assist you in serving your patients and our members by using telehealth. Here you'll learn about virtual check-in, e-visits, telemedicine, state statutes, guidelines, and more.
Provider News Bulletin: Provider Response Requested! - March 20, 2020
Medicare and Medicaid Telehealth Services for COVID-19. View the latest news bulletin and take our survey.
Flyers to post in your office or community - March 20, 2020
Two new flyers are available from the Wisconsin Department of Health Services (DHS) for use in local communities. One flyer has tips for staying safe while shopping and the other has tips for staying safe while in a group setting like a homeless shelter or a correctional facility.
What can I do with the flyers? Some options, include:
- Print and post in your office or place of business.
- Send to local organizations and businesses as a resource they are welcome to print and share.
Share with friends and family to send to their networks.
Personal Protective Equipment - March 19, 2020
View the Provider News Bulletin regarding Personal Protective Equipment arriving soon in Wisconsin in response to high demand during the COVID-19 pandemic.
COVID-19 Frequently Asked Questions (FAQs) - March 13, 2020
Today, the Centers for Medicare & Medicaid Services (CMS) is posting Frequently Asked Questions (FAQs) to the Medicaid.gov website to aid state Medicaid and Children’s Health Insurance Program (CHIP) agencies in their response to the 2019 Novel Coronavirus (COVID-19) outbreak. CMS is taking this action in its continuing efforts to protect the health and safety of providers and patients, including those who are covered by Medicaid and CHIP.
A press release with further information can be found here: https://www.cms.gov/newsroom/press-releases/cms-publishes-first-set-covid-19-frequently-asked-questions-faqs-state-medicaid-and-childrens-health
The COVID-19 FAQs for State Medicaid and CHIP agencies can be found here: https://www.medicaid.gov/state-resource-center/disaster-response-toolkit/covid19/index.html
These FAQs, and earlier CMS actions in response to the COVID-19 virus, are part of the ongoing White House Task Force efforts. To keep up with the important work CMS is doing in response to COVID-19, please visit the Current Emergencies Website.
Provider News Bulletin: Coronavirus Coding Guidelines - March 2, 2020
View the Provider News Bulletin regarding official CMS Coding Guidelines related to Coronavirus released by the CDC.
Provider News Bulletin: Coronavirus Info for Providers - Febuary 2, 2020
View the Provider News Bulletin regarding how providers can help their patients make smart choices to protect against coronaviruses.
What is Coronavirus? - January 31, 2020
Coronaviruses are a large family of viruses, some causing illness in people and others among animals. 2019-nCoV is a new coronavirus that can cause mild to severe illness. iCare wants providers to be informed so you can help your patients make smart choices. Below find links that answer questions like:
- What is 2019-nCoV?
- What are the signs and symptoms?
- How does it spread?
- Who is most at risk?
- How can I protect myself?
More information is available in this article from the Milwaukee Health Department.
There are also a variety of resources, including :
- Interim Guidance for Health Care
- Preparedness Checklists
- Many more.
More information is available in the article from the Center for Disease Control and Prevention.
iCare wants to help you stay abreast of the latest recommendations in this emerging situation.