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New DrugSource Hours

Over-the-Counter (OTC) company changes hours of operation temporarily. 

By Kirk Heminger
 April 6, 2020

Effective immediately, the DrugSource phones will be open from 8:30 a.m. CST to 6:00 p.m. CST Monday-Friday. This will allow DrugSource to stock and thoroughly clean their office on a nightly basis. This will not affect online orders and they will change their recordings to reflect the new hours of operation.

Over-the-Counter (OTC) items ordered via the iCare OTC catalog are fulfilled by DrugSource

DrugSource fulfills Over-The-Counter (OTC) catalog orders for members of iCare plans that offer the OTC benefit including iCare Medicare Plan, Aurora CompleteCare and iCare Family Care Partnership.

DrugSource's normal business hours are 8:30 a.m. to 10:00 p.m. CST Monday-Friday. We will let you know when they return to their normal hours.

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Last Updated 4/6/20


 

Kirk Heminger

Kirk Heminger - iCare Director of Marketing

Kirk directs marketing for iCare. He joined iCare in April of 2017. In addition to over 10 years of insurance experience, he also has experience leading marketing and lead generation in the technology industry and began his career as a copywriter for an advertising and graphic design agency. He has a Journalism degree from the University of Wisconsin – Eau Claire. His current responsibilities include leading a talented team of individuals to implement branding, advertising, lead generation, communications, public relations, events, sponsorships and digital strategy.

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