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Lakeland Care +Health


Lakeland Care +Health

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If you are a senior, an adult with a disability, or a concerned family member or friend, you may be looking for support.
Lakeland Care +Health (HMO SNP) provides the primary and acute medical care you need.

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Benefits and Services


Benefits Include:

  • There may be No Plan Premium if you qualify for extra help from the State. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details
  • No Plan Deductible
  • Prescription Drug Coverage: If you qualify for Medicaid, you qualify for a low-income subsidy, so you do not have to pay a copay for prescription drugs
  • 90-day supply for a one month co-pay of Tier 1 and Tier 2 formulary medications
  • Added Benefits: Additional coverage for costs not covered by Original Medicare (Parts A & B).


Services Include:

  • Multi-Level Care Management
  • Collaborative Care, for You!
  • Nurse Case Managers
  • Intervention and Outreach
  • Provider Network

Visit your Evidence of Coverage for more information.



Added Benefits


Over-the-Counter Benefit

SilverSneakers® Fitness Benefit

TeleHealth Benefit

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Over-the-Counter (OTC) Benefit


As a Lakeland Care +Health member, you receive $50 worth of OTC medications and supplies delivered to your home, free of charge, each month. That’s $600 a year to use towards your OTC needs! A new $50 allowance will be issued to you each month. Unused portions of the monthly dollar amount will be carried over into the following month. Dollar amounts expire at the end of each calendar year OR if you disenroll before the end of the year.

To order your OTC medications by phone: Call DrugSource, Inc. at 1-877-319-9667 (TTY: 1-800-526-0844) from 8:30 a.m. - 10:00 p.m.

To order your OTC medications online: Log onto your account at

SilverSneakers® Fitness


SilverSneakers is a fitness benefit that includes access to 15,000+ fitness locations* nationwide, exercise equipment and other amenities, group exercise classes led by certified instructors, a support network and online resources. Signature SilverSneakers classes designed for all levels and abilities are offered in traditional fitness classrooms.

More than 70 SilverSneakers FLEX® class options including Latin dance, yoga, tai chi and walking groups are offered in settings outside the traditional gym. Eligible plan members simply show their personal SilverSneakers ID number at the front desk of any participating location to use the benefit. Members may get their SilverSneakers ID number and find locations and classes at

If you have additional questions regarding your SilverSneakers eligibility or membership, call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET.

*At-home kits are offered for members who want to start working out at home or for those who can’t get to a fitness location due to injury, illness or being homebound.

SilverSneakers, the SilverSneakers shoe logotype and SilverSneakers FLEX are registered trademarks of Tivity Health, Inc. © 2019 Tivity Health, Inc. All rights reserved.

TeleHealth Benefit


Telehealth is FREE video-based medical appointments with a doctor or other licensed provider of your choice, up to 12 telehealth visits.

  • iCare Partners with American Well to offer urgent care, primary care, behavioral health, and nutrition visits
  • There are three ways to connect to a medical provider online:
  1. Access the American Well app via your cell phone or tablet
  2. Access American Well’s website, 24 hours a day/7 days a week/365 day a year
  3. Come to iCare’s Milwaukee office and have a telehealth appointment in our private telehealth clinic! (Monday – Friday, 8:30 a.m. to 5:00 p.m.)
  • Choose doctors from several medical specialties:
    • Primary Care (Internal Medicine, Pediatrics, Urgent Care, Emergency Medicine)
    • Psychiatry
  • Or, choose other clinical providers:
    • Physician Assistants, Nurse Practitioners, Psychologists, Nutritionists

Contact your team today!

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Last Updated 10/1/19


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