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iCare Medicare Advantage Plan

New in 2020!

How to Enroll  Added Benefits  Part D Prescriptions Find a Provider

iCare Medicare Advantage Plan includes a monthly OTC allowance and other added benefits for Illinois residents.!

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By combining medical and prescription drug coverage, and added healthcare benefits such as Over-the-Counter products, vision and dental care, iCare Medicare Advantage Plan will help fill in the gaps Original Medicare doesn’t cover. This plan is available exclusively to residents of Boone County and Winnebago County, Illinois.


Heard About the iCare Benefits Card?

This prepaid card lets Family Care Partnership members buy Over-the-Counter (OTC) items in-store or through your OTC catalog.

iCare Over The Counter OTC Card

Learn More!


Added Benefits


Over-the-Counter Medications

90-Day Supply on Prescription Meds

Mail Order Pharmacy

Dental Benefit

Vision Benefit

Silver Sneakers® Fitness

Weight Watchers® Program

Transportation to/from WW® meetings

24/7 Nurse Line

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Over-the-Counter Medications
$60/Month for Over-the-Counter (OTC) Medications

As an iCare Medicare Advantage Plan member, you will receive $60 worth of OTC medications and supplies delivered to your home, free of charge, each month. That’s $720 a year to use towards your OTC needs!

You can purchase approved OTC item through your OTC catalog, or at participating retailers like Walgreens, Walmart, CVS and many more. Learn more about the new OTC Benefit Card

A new $60 allowance will be issued to you each month. Unused portions of the monthly dollar amount will be carried over into the following month, until the end of the current year. Dollar amounts expire at the end of each calendar year OR if you disenroll before the end of the year.

To order your OTC medications by phone:  Call DrugSource, Inc. at 1-800-854-8764 (TTY: 1-800-526-0844) from 8:30 a.m. - 10:00 p.m. CST Monday through Friday.

To order your OTC medications online:  Log onto your Drug Source Account.

90-Day Supply on Prescription Medications


90-day supply for a one month co-pay for Tier 1 and Tier 2 formulary medications!

This saves you money and means less trips to the pharmacy!

Mail Order Pharmacy


Save time and money with Novixus, our mail-order pharmacy. As a member, you can count on:

  • FREE home delivery
  • 90-day supply for a one month co-pay
  • No up-front costs
  • Friendly refill reminders
  • Speak to a live pharmacist
  • 100% satisfaction guarantee

Once the prescription is received from the doctor, deliveries average 5 days. If you order does not arrive within the estimated time frame, please contact Novixus at 1-877-668-4987. You can receive a 90-day supply at all in-network retail pharmacies also. This saves you money and means less trips to the pharmacy!

To order your prescriptions by phone call: 1-877-668-4987 (24-hour automated line) 

Added Dental Benefits


iCare partners with DentaQuest to provide you with an extra $2,500 a calendar year for preventative and comprehensive dental services.  As an iCare Medicare Advantage Plan member, when you use a DentaQuest provider, you can enjoy these added benefits:

  • Oral Exams and Cleaning: Up to 2 per calendar year
  • Dental X-Rays: Up to 1 per calendar year
  • X-Rays are limited to either 1 panoramic or 1 full set per calendar year
  • Emergency Office Visits & Diagnostic Services: Up to 2 per calendar year
  • Simple Restorative Services
  • Limited to Amalgams/Resins (No root canals or crowns): One restoration per tooth per calendar year
  • Simple Extractions (No Surgical Extractions)
  • Basic Partials and Basic Dentures are covered, no coverage for repair

These services are in addition to the standard dental benefits provided by Medicaid and Medicare. Contact your Care Coordinator for more information about this benefit at 1-800-777-4376 (TTY: 1-800-947-3529). Please see your Summary of Benefits or call DentaQuest Customer Service for a list of providers and locations at 1-800-508-6758 (TTY:  1-800-947-3529).

Added Vision Benefits


iCare partners with National Vision Administrators (NVA) to provide you with an extra $450 per calendar year towards vision hardware (eyeglass lenses & frames). NEW IN 2020: contact fitting and contact lenses.

As an iCare Medicare Plan Member, when you use an in-network NVA provider, you receive up to $450 a calendar year towards (1) set of contact lenses and/or eyeglass lenses and frames.

This benefit cannot be combined with your Medicaid benefit, cover the cost of non-medical, routine eye exams. Medical optometry services are covered through NVA.

For more info about NVA’s provider network or vision coverage, call NVA’s Member Services Department at 1-888-287-0116 (or TTY:  711).

SilverSneakers® Fitness


SilverSneakers is a fitness benefit that includes access to 15,000+ fitness locations* nationwide, exercise equipment and other amenities, group exercise classes led by certified instructors, a support network and online resources. Signature SilverSneakers classes designed for all levels and abilities are offered in traditional fitness classrooms.

Eligible plan members simply show their personal SilverSneakers ID number at the front desk of any participating location to use the benefit. Members may get their SilverSneakers ID number and find locations and classes at

*At-home kits are offered for members who want to start working out at home or for those who can’t get to a fitness location due to injury, illness or being homebound.

If you have additional questions regarding your SilverSneakers eligibility or membership, call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET.

SilverSneakers and the SilverSneakers shoe logotype are registered trademarks of Tivity Health, Inc. © 2020 Tivity Health, Inc. All rights reserved.

WW® (Weight Watchers®)

WW delivers a holistic and personal approach to losing weight.

As an iCare Medicare Advantage Plan Member, you can request meeting voucher packs for local WW meetings from your Care Coordinator. These packs will contain thirteen-weeks’ worth of meeting vouchers at a local, on-site WW location.

You can request new voucher packs near the end of each thirteen-week period if you would like to continue to use WW. Please call your Care Coordinator 1-800-777-4376 (TTY: 1-800-947-3529) to request new voucher packs.

Transportation to/from WW® Meetings


The iCare Transportation benefit provides members with transportation to and from WW meetings for up to 64 one-way trips annually, up to 35 miles. Prior authorization is required.

24/7 Nurse Advice Line


Staying healthy starts by asking questions and getting up-todate information. When you need answers the iCare Nurse Advice Line will be there for you 24 hours-a-day/7 days a week.

The Nurse Advice Line can give you peace of mind and help when you:

  • Wonder whether you need to make an appointment
  • Need information about medications, medical tests, or procedures
  • Want to find ways to talk more effectively with your healthcare provider
  • Want to learn how to take care of a new or chronic condition
  • Have questions about how you or your family can stay healthy

Reliable health information is a phone call away -- just call the toll-free number (1-800-679-9874)!

The Nurse Advice Line service also provides an Audio Health Library that gives you access to hundreds of prerecorded messages on health care topics ranging from the common cold to heart disease. Each message is about three to five minutes long. 

Find a Provider

Looking for a hospital, doctor or other provider in iCare's broad network?


Find a Provider


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