As an iCare Family Care Partnership member, you will receive $15 worth of OTC items shipped to your home, free of charge, each month. That’s $180 a year to use towards your OTC needs!
You can buy approved OTC item through your OTC catalog. AND you can also buy OTC items at well-known retailers like Walgreens, Walmart, CVS and many more. Learn more about the new iCare Benefit Card for Family Care Partnership members.
A new $15 in funds will be issued to you each month. Unused portions of the monthly dollar amount will be carried over into the following month, until the end of the year. Dollar amounts expire at the end of each calendar year OR if you leave the plan before the end of the year.
To order your OTC items by phone: Call DrugSource, Inc. at 1-877-319-9667 (TTY: 1-800-526-0844) from 8:30 a.m. - 10:00 p.m. CST Monday -Friday.
To order your OTC medications items: Log on to your DrugSource Account.
SilverSneakers is a fitness benefit that includes access to 15,000+ fitness locations* nationwide, exercise equipment and other amenities, group exercise classes led by certified instructors, a support network and online resources. Signature SilverSneakers classes designed for all levels and abilities are offered in fitness classrooms.
More than 50 SilverSneakers FLEX© class options including Latin dance, yoga, tai chi and walking groups are offered in settings outside the traditional gym. Eligible plan members simply show their personal SilverSneakers ID number at the front desk of any participating location to use the benefit. Members may get their SilverSneakers ID number and find locations and classes at silversneakers.com.
*At-home kits are offered for members who want to start working out at home or for those who can’t get to a fitness location due to injury, illness or being homebound.
If you have questions regarding your SilverSneakers membership, call 1-888-423-4632 (TTY: 711) Monday through Friday, 8 a.m. to 8 p.m. ET.
SilverSneakers, the SilverSneakers shoe logotype and SilverSneakers FLEX are registered trademarks of Tivity Health, Inc. © 2021 Tivity Health, Inc. All rights reserved.
iCare will pay the WW membership fee and send you thirteen-weeks’ worth of WW vouchers to attend local meetings. It's easy to get started. Just call your Care Coordinator and ask if you are eligible. Once you are approved to attend meetings, your Care Coordinator will issue you a packet of vouchers. If at the end of the thirteen-week period you find you would like to continue attending meetings, please call your Care Coordinator at 1-800-777-4376 (TTY: 1-800-947-3529) to discuss. Be sure to check with your physician before getting started with any weight loss program.
iCare includes added dental benefits like preventive and comprehensive care. They help with your basic dental needs. There may be limits on how much the plan will provide. We urge you to read your plan documents. The dental benefit costs you $0.
Preventive Care:
- Oral Exams: Up to 2 per calendar year.
- Cleanings: Up to 2 per calendar year.
- Fluoride Treatment: Up to 2 per calendar year.
- Dental X-rays: Limited to either 1 panoramic or 1 full set per calendar year.
Comprehensive Dental:
- Diagnostic Services: Up to 2 visits per calendar year.
The benefit cannot be combined with your Medicaid benefit.
You must use DentaQuest’s network of dentists for your Medicare dental services. If you need help selecting a dental provider, please call DentaQuest at 1-800-508-6758 (TTY: 711).
These services are on top of the standard dental benefits provided by Medicaid and Medicare. Contact your Care Coordinator for more info about this benefit at 1-800-777-4376 (TTY: 1-800-947-3529). Please see your Summary of Benefits for more info about this benefit or call DentaQuest Customer Service for a list of providers and locations at 1-800-508-6758 (TTY: 1-800-947-3529).
Our vision benefit provides you with $250 a year to use towards purchasing contact lenses, one set of eyeglasses (lenses and frames combined) and/or a contact lens exam.
There's no waiting period for members, and you can choose from an extensive network of National Vision Administrators (NVA) care providers. NVA can be reached by calling 1-888-287-0116 (TTY: 711) or visit www.e-nva.com.
There may be limits on how much the plan will provide. We urge you to read your plan documents.
To find an eye doctor near you or to book a visit, call 1-800-672-7723 (TTY: 711). You can also find a vision provider by using the “Find a Provider” tool on the iCare web site www.iCareHealthPlan.org.
The benefit cannot be combined with your Medicaid benefit.
Staying healthy starts by asking questions and getting up-to-date info. When you need answers the iCare Nurse Advice Line will be there for you 24 hours-a-day/7 days a week.
The Nurse Advice Line can give you peace of mind and help when you:
- Wonder whether you need to book a visit
- Need info about medicines or medical tests
- Want to find ways to talk more clearly with your health care provider
- Want to learn how to take care of a condition
- Have questions about how you or your family can stay healthy
Trusted health info is a phone call away -- just call the toll-free number (1-800-679-9874)!
The Nurse Advice Line service also provides an Audio Health Library that gives you access to hundreds of recorded messages on health care topics ranging from the common cold to heart disease. Each message is about three to five minutes long.
See the complete list of topics in the Nurse Advice brochure.