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We want you to stay healthy in 2020.

iCare wants to partner with you to make sure that you know the best ways
to stay protected from Coronavirus (COVID-19).

By Mary Ellen Benzik, MD
 March 17, 2020

Here’s what you need to know...

What is COVID-19? This is a new virus that spreads from person to person and causes respiratory illness.

The best way to protect yourself and others from getting sick:

  • Clean hands often!
  • Wash your hands with soap and water for 20 seconds (sing Twinkle, Twinkle Little Star) especially after sneezing, blowing nose, or coughing.
  • Wash hands after touching surfaces in public places.
  • Avoid touching your face with unwashed hands.
  • Cough and sneeze into elbow or tissue (throw tissue away immediately).
  • Avoid overcrowded areas.
  • Get a flu shot if you haven’t already this year — it won’t prevent the COVID 19 infection but will keep you health and away from hospitals and providers offices.

Watch for symptoms: Fever (100.4° or higher) • Cough • Shortness of breath

What to do if you have symptoms: Stay home, call your provider and report your symptoms.

The clinic will give you instructions.

Call 911 if you have difficulty breathing, chest pain, confusion.

Who is at higher risk of getting sick?

  • If you are over 60 years old with heart disease , diabetes , lung disease or decreased immune system.
  • You are at higher risk of getting sick. It is very important for you to protect yourself.
  • There is not cure or vaccine for COVID – so beware of scams to treat COVID 19.


Health information you can trust:
Centers for Disease Control (CDC):

Wisconsin Department of Health Services:

iCare Nurse Line

iCare’s FREE 24 hour Nurse Line is available and ready to answer your COVID-19 questions and assess your symptoms.

Call 1-800-679-9874.

How can iCare help?

Call iCare Customer Service at 1-800-777-4376 (TTY: 711) if you:

  • Do not have a health provider
  • Have concerns about your medications or refills
  • Have questions about this illness
  • Aren’t sure about health information you receive

Last Updated 3/16/20


Mary Ellen Benzik, MD

Dr. Benzik is the iCare Chief Medical Officer. 

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