iCare’s purpose is to measurably improve the health of our members. iCare understands that to achieve this, it is essential to build and maintain relationships with high-quality providers.
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COVID-19 is a developing situation and iCare continues to monitor it. We are taking a proactive approach to this virus to help limit the spread and hopefully reduce its impact.
iCare is continuing operations. However, all iCare offices will be open by appointment only. All in-person visits will be suspended, effective immediately and until further notice.
View updates for providers about COVID-19.
iCare welcomes a variety of providers to join our Provider Network to assure the broadest choice of quality providers for iCare Members. As iCare continues to grow, so does our network of providers.
Join Us Application and Credentialing
High-quality care is expected and delivered by providers across our network. Providers who’ve gone “above and beyond” can be recognized and rewarded though this program.
Provider Rewards Program
iCare strives to improve health outcomes for our members. That’s why we work in conjunction with numerous industry, state and federal programs to measure our results.
These manuals are a provider’s primary resources to efficiently conduct transactions related to iCare members.
Medicare & Medicaid Manual
Whether you are already an iCare provider or looking to become one, we make it easy for you to communicate with the people you need to connect with.
Quickly review your listing – or the listings of other physicians, facilities, pharmacies or other contracted providers – using iCare’s Find A Provider tool.
Find a Provider
If you need to update demographics or add/remove providers, please use the applicable form:
Name, Tax ID, Physical or Billing Address Changes:
Demographic Change - Fillable PDF Form
Demographic Change - Web Form
Adding or removing providers associated with a contracted provider group:
Affiliation Change - Fillable PDF Form
Affiliation Change - Web Form
All documentation that providers need to do business with iCare is in one convenient location. Handy filters help you locate forms, applications, policies or whatever you need.
View Provider Documents
iCare-Humana welcomes Julie Strenn to the Board of Directors; Margaret Kristan is elected to Governor's Committee for People with Disabilities; Humana has released the 2021 Impact Report; and iCare community outreach efforts
iCare, a wholly-owned subsidiary of Humana, has announced that Julie Strenn has agreed to join their Board of Directors, effective May of 2022. Strenn joined ODC as Executive Vice President in 2019 and has been the President/CEO of Opportunity Development Centers, Inc. (ODC) since 2021. Read full press release for more details.
iCare Prior Auth Procedure Specific Listing will have new codes added effective June 1, 2022.
Procedure Specific Listing Q2 2022 PDF
This is a list of procedure codes and eligible services mentioned in a January 9, 2022 memo from Wisconsin DHS's Bureau of Rate Setting.
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