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Welcome iCare Providers

iCare’s purpose is to measurably improve the health of our members. iCare understands that to achieve this, it is essential to build and maintain relationships with high-quality providers.

Access Provider Portal

iCare Providers can access information online that makes iCare easy to do business with

Main Content

ATTENTION iCare PROVIDER PORTAL USERS:

Some tips for registering:

  • Please close all browsers and clear your browser history when trying to register
  • Be sure you don’t have auto fill on or saved passwords
  • You may want to attempt to register under incognito to block cookies
  • Use the Facility/Group name as listed on your EOP to match iCare’s system
  • If copying and pasting Check or PIN, be sure there is no extra space at the end

Coronavirus (COVID-19) Updates for Providers

COVID-19 is a developing situation and iCare continues to monitor it.  We are taking a proactive approach to this virus to help limit the spread and hopefully reduce its impact.

iCare is continuing operations. However, all iCare offices will be open by appointment only. All in-person visits will be suspended, effective immediately and until further notice.

View updates for providers about COVID-19.

How to Join the iCare network of contracted providers? Start here!

Join Our Network

iCare welcomes a variety of providers to join our Provider Network to assure the broadest choice of quality providers for iCare Members. As iCare continues to grow, so does our network of providers.

Join Us  Application and Credentialing

iCare Provider Awards Program means recognition, an award and a cash prize

Provider Rewards Program

High-quality care is expected and delivered by providers across our network. Providers who’ve gone “above and beyond” can be recognized and rewarded though this program.

Provider Rewards Program

iCare Quality Programs measure quality of care for continual improvement.

Quality Programs at iCare

iCare strives to improve health outcomes for our members. That’s why we work in conjunction with numerous industry, state and federal programs to measure our results.

Quality Programs

iCare Provider Reference Manuals are a provider’s primary resources to efficiently conduct transactions related to iCare members.

Provider Reference Manuals

These manuals are a provider’s primary resources to efficiently conduct transactions related to iCare members.

Medicare & Medicaid Manual

FCP Manual 

How do I contact iCare? Start here!

Contacting iCare

Whether you are already an iCare provider or looking to become one, we make it easy for you to communicate with the people you need to connect with.

Contact Us

How do I find iCare Doctors, Hospitals and other providers in the iCare network? Start here.

Find a Provider

Quickly review your listing – or the listings of other physicians, facilities, pharmacies or other contracted providers – using iCare’s Find A Provider tool.

Find a Provider

Demographics/Affiliation

If you need to update demographics or add/remove providers,  please use the applicable form:

Name, Tax ID, Physical or Billing Address Changes:


Demographic Change -  Fillable PDF Form

Demographic Change  - Web Form

Adding or removing providers associated with a contracted provider group:

Affiliation Change - Fillable PDF Form 

Affiliation Change  - Web Form

 

Provider Documents

All documentation that providers need to do business with iCare is in one convenient location. Handy filters help you locate forms, applications, policies or whatever you need.

View Provider Documents

Recent News & Documents

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Recent News

InforMED Provider eNewsletter Issue 2 2022

iCare/Humana welcomes Julie Strenn to iCare's Board of Directors and Kiva Gittings Graves to iCare's Executive Leadership Team; iCare's monthly Care Provider Survey; Provider Portal information, and more...

iCare Connect 2022 Issue 1

iCare-Humana welcomes Julie Strenn to the Board of Directors; Margaret Kristan is elected to Governor's Committee for People with Disabilities; Humana has released the 2021 Impact Report; and iCare community outreach efforts

Press Release - iCare adds Strenn to Board

iCare, a wholly-owned subsidiary of Humana, has announced that Julie Strenn has agreed to join their Board of Directors, effective May of 2022. Strenn joined ODC as Executive Vice President in 2019 and has been the President/CEO of Opportunity Development Centers, Inc. (ODC) since 2021. Read full press release for more details.

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Latest Documents

Procedure Specific Listing Q2 2022 PDF

Procedure Specific Listing Q2 2022 PDF

ARPA Procedure Code list 01 09 2022.pdf

This is a list of procedure codes and eligible services mentioned in a January 9, 2022 memo from Wisconsin DHS's Bureau of Rate Setting.

Leaving iCareHealthPlan.org

By clicking this link, you may be leaving the iCareHealthPlan.org website. Independent Care Health Plan (iCare) only provides these links and pointers for your information and convenience. When you select a link to an outside website, you are leaving the www.iCareHealthPlan.org website.

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