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iCare provides Health & Wellness Resources to members

Health & Wellness Resources

We offer health and wellness benefits to all iCare members. It is iCare's goal to improve the health and well-being of its members. We currently offer the following:

  • Family Planning Services and our For Mom and Baby Program
  • Health Education and Prevention Programs
  • Flu Shots and Mammograms
Family Planning Services

We provide confidential family planning services to all members. This includes minors. If you do not want to talk to your primary care doctor about family planning, call our Customer Service Department at 1-800-777-4376. We will help you choose an iCare family planning doctor who is different from your primary care doctor.

We encourage you to receive family planning services from an iCare doctor. That way we can better coordinate all your health care. Federal law allows members to choose their provider, including physicians and family planning clinics, for reproductive care and supplies. Therefore, you can also go to any family planning clinic that will accept your ForwardHealth card even if the clinic is not part of iCare.

Pregnant Women and Deliveries

If you become pregnant, please let iCare and your county human services department know right away. This is to make sure you get the extra care you need. You may also not have co-pays when you are pregnant. Independent Care Health Plan has several doctors specializing in Obstetrics and Gynecology in our network. See your Primary Care Physician or an OB/GYN for checkups throughout your pregnancy. You must go to an iCare hospital to have your baby. Talk to your doctor to make sure you understand which hospital you are to go to when it’s time to have your baby.

Also, talk to your doctor if you plan to travel in your last month of pregnancy. Because we want you to have a healthy birth and a good birthing experience, it may not be a good time for you and your unborn child to be traveling. Your iCare doctor knows your history, and is the best doctor to help you have a healthy birth. Do not go out of area to have your baby unless you have iCare approval.

iCare for Mom and Baby

At iCare, we care about keeping you and your family healthy. iCare for Mom and Baby is a free program offered to BadgerCare Plus and Medicaid members. The program offers prenatal services, postpartum care, access to community resources, care for your baby, and additional support to meet your needs. Enrolling is easy! Please call us at 1-800-777-4376 and ask to speak with the iCare for Mom and Baby team. We will ask you a few questions about your pregnancy in order to determine your specific needs.

Health Education

Independent Care Health Plan believes in more than just providing health care services. We also want to teach our members how to take care of themselves. We encourage exercise, if your doctor allows it. We also support healthy living through special health education classes. To learn more, contact iCare at 1-800-777-4376.

Flu Shots

Each fall iCare works with your doctor to help you get a flu shot. Talk to your Care Coordinator or call Customer Service at 1-800-777-4376 (TTY 1-800-947-3529) for more information. A yearly flu vaccination is one of the best ways to protect your health and the health of your friends and family. Although getting a flu shot is a good idea for most people, it’s even more important for children, people with asthma or diabetes, and adults over age 50 to receive the shot.

Mammogram Program

iCare and the Centers for Disease Control and Prevention recommends that female members 40 years of age and older have a mammogram each year. A mammogram is a great way to detect breast cancer early. Talk to your Care Coordinator or call Customer Service at 1-800-777-4376 (TTY 1-800-947-3529) to learn more.


HealthCheck is a preventive health checkup program for members under the age of 21. The HealthCheck program covers complete health checkups. These checkups are very important for those under the age of 21. The doctor wants to see those under the age of 21 for regular checkups, not just when they are sick. The HealthCheck program three purposes:

  • To find and treat health problems for those under the age of 21.
  • To let you know about special health services for those under the age of 21
  • To make those under the age of 21 eligible for some health care not otherwise covered.

The HealthCheck checkup includes:

  1. Health and developmental history
  2. Physical examination
  3. Vision screening
  4. Hearing screening
  5. Dental screening and a referral to a dentist beginning at 1 year old
  6. Immunizations(shots) appropriate for age
  7. Blood and urine lab tests (including blood lead level testing when appropriate for age)

To schedule a HealthCheck exam or for more information, call our Customer Service Department at 1-800-777-4376.

If you need a ride to or from a HealthCheck appointment, please call the Department of Health Services (DHS) non-emergency medical transportation (NEMT) manager at 1-866-907-1493 (or TTY 1-800-855-2880) to schedule a ride.

Please note that benefits and services offered are subject to change.


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