Skip to Content

About iCare

Independent Care Health Plan is a managed care organization providing Medicaid and Medicare insurance benefits to people with disabilities and low-incomes. Independent Care Health Plan is Humana Inc. subsidiary.

 Values  Corporate Office Location  Board Committees

Who is iCare? Learn about iCare values, management, locaations and more!

Main Content

iCare Mission

Our Mission

The mission of iCare is to improve the quality of life for individuals with unique and complex medical, behavioral, and human service needs while providing value to our customers and stakeholders, embracing the dignity and diversity of those we serve.

iCare History


iCare was formed in 1994 as a joint venture between Humana and Centers for Independence, Inc. (CFI). In 2021, Humana acquired CFI’s shares, making iCare a wholly-owned subsidiary of Humana Inc.

iCare Vision


iCare is the national leader for advanced managed care programs that serve people with complex health and social needs.

iCare Purpose


To measurably improve the health of iCare members through personalized, sustained and integrated care coordination.

Our Core Values

Inspire Wellbeing

I motivate Members to peak health
I listen to what is important to Members
I build partnerships to achieve health outcomes
I promote wellbeing as a personal habit

Brave New Solutions

I imagine Member-unique solutions
I optimize care resources
I share best practices
I drive continuous improvement

Radiate Compassion

I am sensitive to Member preferences
I withhold judgments that may cloud decisions
I foster inclusion of Members with diverse needs
I make iCare feel like home

Thrive Together

I celebrate the successes of shared responsibility
I lead, even when no one's looking
I honor iCare's legacy of integrity
I am an "Effectiveness Multiplier"

Quality & 5 Star Measures

By upholding the iCare mission, and by using our Core Values as our compass, we measurably improve the health of our members.

To learn more about the 5 Star measures, Pay for Performance (P4P) and about the iCare Quality Program,

Click here!


iCare Corporate Office

Independent Care Health Plan 's corporate office is located in Milwaukee, Wisconsin

View Map


We Connect & We Care

At iCare, its about fostering personal connections -- with our members, in the community, and with one another!

(Click on a photo to enlarge)

iCare and the Guest House partnering to help those with housing disparitiesHumana-iCare-leads-the-Best-Buddies-Walk.jpgHumana-iCare-team-at-Kinship-Web-Photo-Gallery.jpgMarch-for-Babies-Humana-iCare-Associates-web-photo-gallery.jpgA night out to support our community partners.  iCare is a proud sponsor of the Sixteenth Street Community Health Centers.Staff at Milwaukee Health Fair


By clicking this link, you may be leaving the website. Independent Care Health Plan (iCare) only provides these links and pointers for your information and convenience. When you select a link to an outside website, you are leaving the website.