Independent Care Health Plan is a managed care organization providing insurance benefits to people with disabilities and low-incomes.
Values Leadership Locations
Board Committees Forum
The mission of iCare is to improve the quality of life for individuals with unique and complex medical, behavioral, and human service needs while providing value to our customers and stakeholders, embracing the dignity and diversity of those we serve.
iCare was formed in 1994 as a joint venture between Humana and Centers for Independence, Inc. (CFI). In 2021, Humana acquired CFI’s shares, making iCare a wholly-owned subsidiary of Humana.
iCare is the national leader for advanced managed care programs that serve people with complex health and social needs.
To measurably improve the health of iCare members through personalized, sustained and integrated care coordination.
I motivate Members to peak health
I listen to what is important to Members
I build partnerships to achieve health outcomes
I promote wellbeing as a personal habit
I imagine Member-unique solutions
I optimize care resources
I share best practices
I drive continuous improvement
I am sensitive to Member preferences
I withhold judgments that may cloud decisions
I foster inclusion of Members with diverse needs
I make iCare feel like home
I celebrate the successes of shared responsibility
I lead, even when no one's looking
I honor iCare's legacy of integrity
I am an "Effectiveness Multiplier"
Thriving Communities is an organization whose mission is "to support remarkable people doing uncommon work for the common good." They approached iCare to create a video showing iCare's core values coming to life in the real world.
By upholding the iCare mission, and by using our Core Values as our compass, we measurably improve the health of our members.
To learn more about the 5 Star measures, Pay for Performance (P4P) and about the iCare Quality Program,
Tony Mollica, MS, MHI
Chief Executive Officer & President
Liz Bartlett, JD
Chief Operating Officer
Craig Steffes, CPA
Vice President & Chief Financial Officer
Bill Jensen, MBA
Vice President Sales & Marketing
Lisa Holden, RN
Vice President Accountable Care/Operations
Vinay Pandey, BS
Vice President & Chief Information Officer
Mary Ellen Benzik, MD
Chief Medical Officer
Margaret Kristan, MHA
Vice President, Long Term Care & Community Inclusion
Independent Care Health Plan has multiple offices to better serve our members.
At iCare, its about fostering personal connections -- with our members, in the community, and with one another!
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