Welcome to iCare's newsroom – the place to find important announcements, press releases, newsletters, and other resources.
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Provider news and updates to keep you Informed: iCare says goodbye to Tom Lutzow, the founder, President and CEO of iCare after 27 years; Behavioral Health and AOD Service Collaboration; Provider Add On Payment Program and the importance of reminding patients to have an Annual Wellness Visit; and so much more!
iCare Medicare Members - here's the second newsletter of 2021 with a reminder to make sure you use all of your OTC benefits, the Healthy Rewards program, and more!
Latest Claims and Prior Authorization updates along with a diagnosis code for "homelessness," so we can identify those who are homeless and assist them with health disparities.
This edition of iCare Connect recognizes the many contributions of Tom Lutzow, explores a great relationship between a landlord, his tenants and iCare, shares the story of iCare associate Sister Liza, previews the upcoming Health Equity in Birth Outcomes Forum and more.
iCare was featured by CBS News for leading the way toward creative approaches to increase COVID-19 vaccination rates.
A reminder to our obstetric providers: Virtual visits currently meet the prenatal and postpartum HEDIS metric, but visits are invalid unless performed by a medical provider.
URGENT MESSAGE regarding iCARE COMMUNICATIONS and the Prior Authorization Department
If you are a Medicaid-certified Prenatal Care Coordination (PNC) provider, we encourage you to complete our PNCC Information Gathering Survey to notify our Care Management Team of your current openings and specialties.
iCare strives to engage our providers and our members! In this issue are several ways we work together to provide the best of care to those we serve.
New COVID-19 related diagnosis codes for claims submission, Billing code updates, and more...
In this member newsletter we share heartfelt stories about how iCare associates live their Core Values and go above and beyond for their members; the latest COVID-19 updates; and places to buy healthy foods online.
In this issue: The difference between Claim Denial and Unclean Claims, Updates on Urinary Drug Screen Prior Auth, COVID-19 Vaccine Coverage, Model of Care Training, and iCare now offers EFT!
iCare welcomes new CEO Tony Mollica!
N95 Fit Testing Resources are now available for Assisted Living Staff. If you would like to receive an N95 fit testing kit, please complete and submit this brief survey as soon as possible.
Grant funds are available to partially offset past, current and/or future costs for personal protective equipment (PPE) for residents and staff resulting from the COVID-19 pandemic.
Please make note of new and retired PA codes effective April 1, 2021
This issue shares all the ways the iCare website can be a resource for our providers. For education on claims, prior authorizations, COVID updates and more! This month shares a blog by iCare's VP of Accountable Care, Lisa Holden, about what medical professionals need to know about the CAHPS survey.
This special issue introduces iCare’s new CEO/President, Tony Mollica. Tony has served as Humana’s VP, Regional Market President – Medicaid CEO and previously as Director of Innovation and as Director, Corporate Strategy and Population Health and Director Product Management & Strategy, Medicaid/Medicare-Dual Eligibles, LTSS, & Behavioral Health.
Metro Milwaukee Area Covid Vaccine Resources- links to websites, phone numbers, and email addresses to find out where the vaccine is available in the Metro Milwaukee area.
Please review iCare's New Urine Drug Screen Policy here
Exciting news for iCare members you won't want to miss!
This issue focuses on EVV Soft Launch and important reminders about Corrected Claims and Telehealth Billing
The iCare Prior Authorization department would like to share our developing processes for Personal Care Workers and Home Health Care providers on Electronic Visit Verification (EVV) for 2021. The current soft launch (hard launch is yet to be determined) will allow us to begin implementing the Wisconsin Department of Health Services (DHS) guidance.
In this edition you'll find updates on a new provider blog series, Medicare Annual Wellness visits, Provider Reference Manuals, Covid updates, Infection Prevention courses, among other important information for Providers.
iCare Medicare Plan Member Newsletter featuring Health and Wellness Rewards Programs for 2021, the new 2021 Benefits card, and MORE!
iCare has released updated Provider Reference Manuals. These documents are a provider's primary resource to efficiently conduct transactions related to iCare members.
Humana announced that it will acquire the remaining 50 percent of iCare from the company’s co-owner, CFI. iCare serves 44,000 members through Wisconsin’s Medicaid SSI program, BadgerCare program, Family Care Partnership program, and Medicare D-SNP plans for people who are eligible for both Medicare and Medicaid.
Leading health and well-being company Humana Inc. (NYSE: HUM) – a 50 percent owner of Wisconsin health care company Independent Care Health Plan (iCare) – announced today that it will acquire the remaining 50 percent of iCare from the company’s co-owner, Centers for Independence, Inc.
Conversations about the COVID-19 vaccine and new COVID-19 educational resources from the CDC
The Guest House Homelessness Prevention Program targets individuals who are at risk of homelessness. The pandemic presents new challenges for community-based organizations like The Guest House, so iCare wanted to recognize them and offer our support.
Place of Service & Modifier Reminder-Telehealth Billing; Electronic Claim Submission; Electronic Visit Verification and more...
Sharing an important memo from the Wisconsin Department of Health Services: Preparing for the Wisconsin COVID-19 Vaccine Program
This edition keeps our providers informed and up to date with issues that matter. The iCare Provider Add-On Payment Program deadline has been extended. Your help is needed with Vaccine Season! And Nurse Practitioners wanted for In-Home health assessments. Also, an update from Forward Health on ACT 262 for Behavioral Health Providers.
iCare Provider Add-on Payment Program — Deadline Extended, Electronic Visit Verification (EVV), Appeals Mailing Address, Non-Emergency Ambulance return to SNF, Opioid Treatment Program (OTP) Billing, NDC Requirement, Provider Portal New Feature
Provider Bulletin Issue 2, 2020, CMS and DHS Information, New ICD-10 codes for COVID-19, Prior Authorization, Medicare Medicaid and Medicare Allowable procedure codes for Telehealth
Update Demographics, EVV for PCW Services.Providers with Dual Specialty,Prior Authorization Updates, Reminder for Long Term Care (LTC) Providers
Revisions to PCW Policy Effective 11/30/2019, Electronic Visit Verification (EVV) Reminder for PCW Services,PCW Rate Change
Your vote is your voice. Your guide to voting in Wisconsin.
This edition focuses on information related to COVID-19 like funding programs that the CARES Act has established, emergency preparedness information, and more!
DHS will be accepting applications from certain health care providers for funding under the CARES act. Learn more.
We're all surrounded by COVID–19 news. So, we hope you'll enjoy some uplifting success stories that began before the pandemic.
iCare was featured in a video! How did this come about? Thriving Communities asked us if they could create a video about iCare members and staff to help show how we put our core values into action and deliver meaningful results for our members.
Topics include: Tips for managing your emotions during the COVID-19 pandemic, OTC benefit card updates, and more!
New COVID-19 guidance from the Department of Health Services has been developed for home care providers.
iCare has determined that the removal of the Prior Authorization requirement in advance of transferring from acute to subacute facilities will better serve our members and lighten the burden on our providers during the coronavirus pandemic.
In this newsletter you'll find information for LTC Residential Providers; the Hospice Lock-In Form; A new Patient-driven payment model; and an updated Portal Guide for Providers.
iCare's Provider Newsletter - InforMED - Issue 1, 2020. A newsletter from iCare to its providers to keep them apprised of what is new at iCare.
The Prior Authorization Department is releasing the Procedure Specific Listing for Q2 2020. This listing will be placed on the website April 3rd, 2020 for providers to consult. The Procedure Specific Listing for Q2 2020 will be effective May 1, 2020
The iCare Prior Authorization team wants providers to know that our PA team is fully operational despite COVID-19. Some of our PA policies have been revised in response to the COVID-19 crisis.
The topic of this Provider Bulletin is Personal Protective Equipment arriving soon in Wisconsin in response to high demand during COVID-19 pandemic.
Provider Update - Immediate Action Required regarding Personal Protective Equipment from the Strategic National Stockpile
iCare will be encouraging Medicare members to utilize telehealth services to avoid unnecessary travel to a healthcare facility.
Wisconsin Health News covered the Behavioral Health Redesign Forum sponsored by iCare. Here's what they had to say about the future of mental health services in Milwaukee.
leading experts from Independent Care Health Plan (iCare) and others will offer their perspectives on imminent changes to the Behavioral Health and Substance Abuse Disorder landscape in Milwaukee County and across Wisconsin.
Provider News Bulletin: Official CMS Coding Guidelines related to Coronavirus released by the CDC
2020 iCare Connect Issue 1, A newsletter to share iCare news and information with our Partners and Stakeholders
iCare wants providers to stay abreast of the latest recommendations in this emerging situation.
Q1 2020 New Prior Authorization Specific Listings are now available and will be effective March 6, 2020.
Edition discusses iCare's new Urine Drug Screen Policy, Pharmacy changes for iCare Family Care Partnership Medicaid only members, update to iCare's Personal Care Worker policy, and the new iCare Medicare Advantage plan, coming to Illinois
Topics include: What to do if you have questions or unmet needs, Share the Love Award winner, iCare’s Website Has a New Look and New Features, New OTC Benefits Card Program for 2020, Refer Friends and Family Program and more.
Several health plans including iCare have announced new Medicare Advantage Plans in Illinois. The iCare Medicare Advantage Plan combines personal care and added benefits, initially for residents of Boone & Winnebago counties.
Milwaukee-based iCare is planning to launch a Medicare Advantage Prescription Drug Plan (MA-PD) next year in Illinois called iCare Medicare Advantage Plan. Boone and Winnebago counties will be first.
Independent Care Health Plan (iCare) helped Mr. Bob’s Under the Bridge to purchase a special truck and trailer to bring showering facilities to homeless in Wisconsin. iCare presented their donation of $6000.
Topics in this edition of the iCare Provider Bulletin include: Home Health Agency Medicare Claims Processing/Billing, Long Term Care (LTC) Residential Providers, Hearing Aid Pricing Update, and Skilled Nursing Facility (SNF) Medicaid Revenue Code Reminder
Topics in this edition of the iCare Provider Bulletin include:Limited English Proficiency (LEP) Policy, Clinical Practice Guidelines, Skilled Nursing Facility (SNF) Updates, Provider Portal, Vision, Update your Demographics, and HEDIS Measures,
Edition discusses Home Health Agency Medicare Claims Processing/Billing, Medicare SNF Patient Driven Payment Model (PDPM), DentaQuest, Medicare Annual Wellness Visit, HEDIS Measures,Balance Billing Members is Prohibited, Enhanced Benefits, Call for Provider Updates, How to Contact Network Development & Contracting Department.
Topics include: Connecting with Our Communities, iCare Hosted It's Second Pack-a-Thon, iCare's Refer a Friend Program, and Upcoming Events.
Topics include:Share the Love Award, VIP Day 2019 at Festa Italiana, SilverSneakers, Community Health Worker/Health Coach Program and You, the MyACCESS App, Follow to Home for Homelessness Program and more.
New Vision Network: National Vision Administrators, iCare Providers Fall Forum, iCare Recognizes Provider with Bonus and Recognition Award
Independent Care Health Plan (iCare) and its employees held a food Pack-a-Thon to create 10,000 meals for the needy.
This edition of the iCare Provider Bulletin addresses HEDIS Measures, Billing Reminder to Non-Medical Providers that an NPI is not required for claims processing, Fraud, Waste and Abulse.
New Prescription Drug Management Programs: What Medicare Members Need to Know, Don’t Get the Flu!
On November 20, 2018 Independent Care Health Plan (iCare) named Rooms R Us Adult Family Home to receive the iCare Provider Service Excellence Award.
Prospective and Retrospective Assessments,LexisNexis Partnership, Aurora Special Needs Plan now AuroraCompleteCare, Follow to Home for Homelessness Program
Meals packaged by iCare employees were served at Kosciuszko Park, 2201 S. 7th St, Milwaukee, WI and at Dispensa de la Paz, 1615 S. 22nd St., Milwaukee, WI.
Get the Credit You Deserve, Cultural Diversity,iCare Family Care Partnership Sauk County Expansion, Get Social With iCare!
Topics include: iCare named Top Employer, iCare Office Expansion, and more.
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