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COVID-19 is a developing situation and iCare continues to monitor it. We are taking a proactive approach to this virus to help limit the spread and hopefully reduce its impact.
iCare is continuing operations. iCare offices are currently not accepting visitors due to COVID-19, but know that we are still working hard and are available to serve you. If you have questions or concerns related to impacts on members, please contact iCare at 800-777-4376.
DrugSource has temporarily changed their hours.
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Effective 1/1/2021 your Over-the-Counter catalog orders will now be placed through NationsOTC. You have 3 ways to place your catalog order:
Visit NationsOTC.com/icare and place an order. Call 1-877-644-3273 (TTY: 711) and speak with a Member Experience Advisor, Monday - Friday, 8:00 a.m. ET. Language support services are available, if needed.
Complete an order form from your catalog and mail to NationsOTC.
Looking for a hospital, doctor or other provider in iCare’s broad network? Want to find the best iCare plan for you? You’re in the right place!
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iCare specializes in managed care health insurance plans for people at every stage or need in their life. Choose a plan that's right for you.
The iCare Medicare Plan is available to individuals who have both Medicare and Medicaid. Our plan covers hospital, medical, prescriptions drugs, and extras like vision, hearing, dental, and care coordination services.
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The iCare BadgerCare Plus Plan covers health care services for eligible adults and children.
The iCare Medicaid plan offers the same benefits as Medicaid fee-for-service, or Title 19, but adds more benefits and services.
Both plans offer care coordination to address medical, social, developmental, behavioral, educational, and financial needs in order to achieve optimal health and wellness outcomes for members.
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iCare Family Care Partnership is a health and long-term care program that fully integrates all aspects of health care. It is designed to meet the long-term care needs of frail older adults and adults who have who have physical, intellectual or developmental disabilities.
For members to ask for printed copies of common documents, the Hard Copy Request Form is just a click away.
Make a Request
Would you like a free ID holder to keep your insurance cards safe?
To request one, click here:
Free ID Card Holder
Find food assistance, help paying bills, and other free or reduced cost programs, including new programs for the COVID-19 pandemic at FindHelp.org. FindHelp, formerly called Aunt Bertha, searches for available community services by Zip Code.
AuntBertha.com is now FindHelp.org, but their company name and mission won't change. FindHelp.org will continue to connect all people in need to the programs that serve them!
For more community resources that can help, go to iCare's Community Help page found in the tool bar at the very bottom of any page.
H2237_IC2203_M DHS approved 08/13/19 Last Updated 12/30/20
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