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iCare respects member rights

Member Rights, Complaints, Grievances, and Appeals

Independent Care Health Plan has Member Advocates/Member Rights Specialists to help you get the care you need. You can contact your Member Advocate for help with any questions about getting health care and solving any problems you may have getting health care from iCare. They can tell you more about rights and help make sure iCare is supporting your needs and outcomes. You can reach a Member Advocate at 1-800-777-4376 or 414-231-1076.

To understand your Rights, or for help with Complaints, Grievances and Appeals, please choose your plan below.

Medicaid/SSI/BadgerCare Plus

What are my member rights?  

How do I file a complaint or grievance?

What information regarding my health do I have the right to know?

Learn More

Medicare

What are my rights and responsibilities as a member?

What is the difference between a complaint and a grievance?

How do I file a complaint or grievance?

Learn More

Family Care Partnership Member Rights and Responsibilities

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Family Care Partnership Complaints, Grievances & Appeals

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Leaving iCareHealthPlan.org

By clicking this link, you may be leaving the iCareHealthPlan.org website. Independent Care Health Plan (iCare) only provides these links and pointers for your information and convenience. When you select a link to an outside website, you are leaving the www.iCareHealthPlan.org website.

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