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iCare Prescription Portal

The iCare Prescription Portal makes it easier for Medicare members to manage their prescription drugs and benefits online and through the mobile app.

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The icare Prescription Portal and mobile app lets you access your prescription benefits to help you manage your budget and health.

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Learn about the iCare Prescription Portal for members with Medicare

Your pharmacy benefits, right at your fingertips.

iCare is partnering with MedImpact to make your prescription benefits even easier.

With the prescription portal and mobile app, you can access your prescription benefits quickly and easily to help you manage your budget and health from your computer or phone, including:

Your Medications

  • View Rx history
  • Track spending

Drug Price Check

  • Check medication cost

  • Quick cost comparisons between local and retail pharmacies and mail order

Pharmacy Locator

  • Find the pharmacies closest to you with the best cost options for your specific medications

  • Use our interactive maps and get directions and contact info

Your Benefit Dashboard

  • View dependents
  • View deductibles
  • See remaining refills and expiration dates
  • View prior authorization status

Medication FAQs

  • Read medication descriptions and drug interactions
  • Learn how to take and store your medications

Medicine Chest

  • Manage your daily medications

  • Set reminders to your smart phone or Apple Watch

  • Track when you take your medications

Savings Calculator

  • Find tips to save money by using therapeutic alternatives or generic prescription substitutions

Vaccine Module

  • Quickly and easily find the nearest pharmacy offering flu shots and other important vaccines

Frequently Asked Questions

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What if I’m having issues logging in/creating an account?

Please double check to make sure all of the information provided matches what is on your ID card. If you are still experiencing issues, you can call (877) 403-6032 for help.

How do I complete my profile?

If you see a notice that your profile is incomplete in your bell icon or dashboard, click the alert to bring you to the section that needs to be completed. If you visit “Settings”, a red dot will appear next to any section that needs to be filled out to complete your profile.

How do I view my dependents?

In the profile drop down section or on your dashboard, there is a “Add Dependent”/”Add Other User” button to take you to your “View Dependents” section. In this section, any of your dependents that are under 12 years old will automatically be viewable (listed under “Members I Can View”). To view other members, you need to request access to their accounts (the user must have registered to be viewable). Click “Request View Access” and provide member first and last name, date of birth, and member number (make sure the information provided matches what is on his/her ID card). Member account will show a pending request. Once the request is accepted, the member will show up in the “Members I Can View” section, and view will become available to toggle to.

How do I manage/stop auto-refill?

In the “Prescription List” any prescription that is eligible to place on auto-refill in the website will have an auto-refill toggle. When auto refills are on, the toggle will be shaded green. You can turn auto refill on or off using these toggles. Under certain conditions, turning on auto refill may also require you place an order for that prescription at the same time.

Additional FAQs are available on the portal and mobile app.

Medicare members can get started by registering at and/or download the mobile app at the App Store or Google Play.

For more information or questions, call the Pharmacy Services Helpline at 1-866-938-0406.


Download the app from the App Apple Store  Download the app from Google Play



H2237_IC2203_M_DHS Approved 10/24/22
Last Updated 10/24/22


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